Chai AI — Safety Center
Welcome to the Chai AI Safety Center. Your safety and well-being are our top priorities. This page provides important information on how to stay safe on our platform, what content is not allowed, and where to get help if you need it.
What is Not Allowed on Chai AI?
We have strict rules to protect our community. Our End User License Agreement outlines in detail what content and behaviour is prohibited on Chai AI.
Tools to Keep You Safe
If you see something that breaks our rules or makes you feel uncomfortable, you have the power to stop it:
Reporting
You can report any AI character or message directly within the app. Your reports are completely anonymous — the person who created the character will not know you reported them.
Safety Filters
You can enable safety filters in your settings to filter out mature content, blur explicit images, or block specific characters from your feed.
Urgent Help and Support Services
If you are feeling distressed, unsafe, or need someone to talk to, free and confidential help is available right now. Find verified crisis support services in your country:
Free, verified crisis helplines in 175+ countries. Available 24/7 via phone, chat, and text.
If you or someone you know is in immediate danger, call your local emergency number (e.g. 000 in Australia, 911 in the US, 999 in the UK).
For Australians: The eSafety Commissioner
The eSafety Commissioner is Australia's independent regulator for online safety. Their job is to help protect Australians from severe online abuse and illegal content.
If you have reported a serious safety issue to us and you believe we have not resolved it properly, or if you want to make a complaint about our safety compliance, you have the right to escalate your complaint to the eSafety Commissioner.
Contact Us
If you have safety concerns or questions about this page, you can reach our safety team:
Email: hello@chai-research.com